Listening: the key to community engagement journalism

From in-person listening sessions to online surveys, there are a multitude of ways you can start learning about your communities’ needs. You can (and should!) also get feedback on the work you’re already doing, and check back in to make sure the work you produce after listening is still on target.

How to host a town hall, forum, or listening session

This planner is designed to help you host a community listening session with a focus on serving the information needs of your targeted community.

Listening In Practice: learn from others’ experiences

  • A text slide that reads "America Amplified: A discussion on listening sessions. Jan.19, 2022

    A discussion on listening sessions with seasoned engagement practitioners from WFYI

  • Why One Mountain West editor is ‘addicted’ to community engagement after hosting listening sessions

  • How I prioritized listening, empathy and diversity in producing America Amplified’s talk show

  • The community as assignment editor: a conversation with Detroit’s Outlier Media


Templates and Tools

Create a “community portrait”

Refine your understanding and keep track of what you learn about your community with this worksheet.

Get

Send a community survey

Start with this community survey template to better understand what content your audience needs.

Get